Office Hours – What to Expect

Overview: Sign up at [email protected] for access. Book appointments through startuphaven.com/office-hours by selecting a program, topic, and advisor, and confirming a time slot. You’ll receive email confirmations and reminders, including a Google Meet link. Remember to check the “Your Bookings” tab for any changes or to cancel appointments.

  1. Request access now
  • [email protected] (Links to form Email.)
  • You will receive Email notification of access.

All members may request access during Beta. Afterwards limited to Levels 1 & 2.

Go to startuphaven.com/office-hours:

  • Drop Down: Select Program> Select Topic>Select Advisor
  • Select from advisor’s available Time Slots
  • Fill out Information. Under “Notes,” include your questions or topics for advisor.
  • Agree to Terms of Service>Click “Next”>You’re All Set!

Please save Google Meet link for easy access (in the first calendar invite!)

You’ll Receive

  • (Immediate) Email confirmation, calendar & Google Meet links.
  • (Evening Before Appointment) SMS Reminder and Email reminder

  • Take a moment to prepare for your virtual session and have the link handy.
  • Review what you hope to discuss with your advisor. Good luck!

If your advisor must cancel, you will receive an Email notification.

Overview: As a Startup Haven advisor, set your availability at startuphaven.com/advisor-profile. Members can book half-hour sessions during these times. You’ll receive email and SMS confirmations and reminders, including Zoom links and member queries. To reject or cancel appointments, edit them in your advisor profile. For new advisors, complete a brief form and update your topics by contacting [email protected]. FAQs cover account access, profile setup, and managing appointments.

  • Login @ startuphaven.com/advisor-profile
  • Scan over your profile and make desired changes
  • Navigate to this page: https://startuphaven.com/wp-login.php
  • On the left, hover curser over “bookly,” click on “profile.” Then click “edit,” toggle onto the “advanced” tab.
  • Go through the steps to connect your Google Calendar.
  • Move on to the next step of setting available times

  1. Login @ startuphaven.com/advisor-profile

(Visible after access granted)

    2. Set your Available Time 

During Available Time, members may book half-hour meetings with you.

    •       Select recurring time (week/monthly) or special time (no set schedule.)

You’ll Receive…

Immediate

1.Email Confirmation 

           Includes: 

    •      Calendar & Google Meet links
    •       Questions/topics from member

2. SMS notification

Day before

1. SMS Notification

  •       Appointment has been confirmed
  •       Contains meeting agenda

2. Email 

    •       Contains agenda for following day’s booked sessions

Ready yourself with the Google Meet link and review the member’s discussion details. Thank you!

*Please do not delete the calendar item

Member Cancels? You will receive an Email notification.

Please fill out this brief form.

    • Stay tuned for our follow-up!

  • Where can I find my advisor account? startuphaven.com/advisor-profile
  • Why isn’t my page loading? If your browser updates this link to HTTP:// (no S) the profile will not load.
  • What if this is my first time logging into the Startup Haven site as a member? You’ll need to reset your password.
  • How will members know which topics I can advise on? If you have not already done so, please email [email protected] and let her know the topic(s) you would like to offer to speak with our members about. She will input them and then our members can choose to book appointments with you on those topics.
  • How Do Special Times Work? All appointments have a default setting of 30 minutes. You will receive an email notification once a member books a time slot that contains a Google calendar invitation and a Zoom link along with the discussion details they are hoping to discuss and all of their information. If a member has not booked a time slot, you can easily change/cancel these ‘Special Times’ from this same section.
  • Where will I find the virtual meeting link for my bookings? Once a member books a time with you, you will find your Google Meet link in your calendar invite or in the initial notification email.
  • What about canceling or rejecting an appointment? If you must reject or cancel an appointment, you may do so from the calendar in your advisor profile. Click the edit button on the appointment and then change the status from approved to rejected. Hit Save and Send Notification to Member. Please do not delete the calendar item.