Office Hours – What to Expect

* We are in Beta!

  1. Request access now:
  • [email protected] (Links to form Email.)
  • You will receive Email notification of access.

All members may request access during Beta. Afterwards limited to Levels 1 & 2.

Go to startuphaven.com/office-hours:

  • Drop Down: Select Program> Select Topic>Select Advisor
  • Select from advisor’s available Time Slots
  • Fill out Information. Under “Notes,” include your questions or topics for advisor.
  • Agree to Terms of Service>Click “Next”>You’re All Set!

Please save Zoom link for easy access (in the first calendar invite!)

You’ll Receive:

  • (Immediate) Email confirmation, calendar & Zoom links.
  • (Evening Before Appointment) SMS Reminder and Email reminder

  • Take a moment to prepare for your Zoom session and have the link handy.
  • Review what you hope to discuss with your advisor. Good luck!

If your advisor must cancel, you will receive an Email notification.

  1. Login @ startuphaven.com/advisor-profile

(Visible after access granted)

    2. Set your Available Time 

During Available Time, members may book half-hour meetings with you.

    •       Select recurring time (week/monthly) or special time (no set schedule.)

      (Required) Please block your personal calendar to assure your availability.

You’ll Receive…

Immediate:

1.Email Confirmation 

           Includes: 

    •      Calendar & Zoom links
    •       Questions/topics from member

2. SMS notification

Day before: 

1. SMS Notification

  •       Appointment has been confirmed
  •       Contains meeting agenda

2. Email 

    •       Contains agenda for following day’s booked sessions

Ready yourself with the Zoom link and review the member’s discussion details. Thank you!

*Please do not delete the calendar item

Member Cancels? You will receive an Email notification.

Please fill out this brief form.

    • Stay tuned for our follow-up!

  • Where can I find my advisor account? startuphaven.com/advisor-profile
  • Why isn’t my page loading? If your browser updates this link to HTTP:// (no S) the profile will not load.
  • Where can I see a demonstration of how to log in and set up my profile?: Please click here to watch a quick video explaining the steps.
  • What if this is my first time logging into the Startup Haven site as a member? You’ll need to reset your password.
  • How will members know which topics I can advise on? If you have not already done so, please email [email protected] and let her know the topic(s) you would like to offer to speak with our members about. She will input them and then our members can choose to book appointments with you on those topics.
  • How Do Special Times Work? All appointments have a default setting of 30 minutes. You will receive an email notification once a member books a time slot that contains a Google calendar invitation and a Zoom link along with the discussion details they are hoping to discuss and all of their information. If a member has not booked a time slot, you can easily change/cancel these ‘Special Times’ from this same section.
  • Where will I find the Zoom link for my bookings? Once a member books a time with you, make sure to save the Zoom link in the booking notification email to your calendar invite so that you can easily find it and start the meeting when the time comes.
  • What about canceling or rejecting an appointment? If you must reject or cancel an appointment, you may do so from the calendar in your advisor profile. Click the edit button on the appointment and then change the status from approved to rejected. Hit Save and Send Notification to Member. Please do not delete the calendar item.